HAILIE: Practical AI for better housing outcomes
HAILIE is a vendor-neutral community for social housing leaders using Artificial Intelligence (AI) responsibly. We bring CEOs, boards, IT and digital teams, and senior service leaders together to share practical learning, reduce risk and focus on measurable value for residents.
Find your route into HAILIE
Choose the path that fits your role and responsibilities.
Boards and Executive Leaders
Set a safe, accountable AI direction for your organisation. Practical governance, assurance and first-step resources for boards, chief executives and executive teams.
IT, Digital and Data Leaders
Use housing-specific templates, peer learning and safe implementation patterns. A practical toolkit for IT directors, data leads and digital teams.
Service, Tenant and Change Leaders
Explore practical use cases for better services, stronger tenant trust and confident adoption. Role-based cards, benefit examples and tenant transparency resources.
A vendor-neutral space for practical, responsible AI adoption
HAILIE is open to everyone working in or with the housing sector — because responsible AI adoption is a shared challenge, not a competition.
Independent and vendor-neutral
No sales pitches, no hidden agendas. HAILIE is a safe space to share challenges and compare notes without commercial pressure.
Practical learning from the sector
Real use cases from housing providers — not abstract AI theory. Templates, checklists and examples you can reuse immediately.
Better outcomes for residents
AI adoption that starts with housing problems — not tools. Focused on safety, tenant trust and measurable value for the people we serve.
Ethical, sustainable adoption
Governance, data protection, fairness and tenant transparency built into every resource — not bolted on after the fact.
Cross-sector peer exchange
Leaders, practitioners, analysts, tenant advocates and sector partners learning together — because AI challenges cut across every role.
Open resources and events
Recordings, briefings, templates and roundtable summaries freely available. Free to join, with no subscription fees.
Join a community that shares before it procures
HAILIE gives housing leaders and practitioners a trusted place to compare notes, reuse practical artefacts and ask better questions about responsible AI adoption.
Join the ExchangeFree. No sales pitches. Unsubscribe anytime.
Roundtable invites — short, high-value virtual sessions every four weeks on housing-specific AI topics.
Session summaries and recordings — access recordings from all past HAILIE sessions on governance, AI tools, tenant impact and more.
Practical briefings — AI guidance for IT directors, boards, service leaders and small providers, updated as the field develops.
Templates and checklists — reusable governance, DPIA, vendor evaluation and experiment templates from across the sector.
Peer learning — connect with leaders and practitioners in social housing who face the same pressures and share what works.
Practical guidance, ready to use
Board-Ready AI Assurance Checklist
Ten governance areas with evidence questions and red flags. Help boards ask for clear assurance before AI use is approved or scaled.
First 90 Days AI Leadership Action Plan
A practical monthly plan for leaders moving from concern to governed AI experimentation — with actions, owners and outputs at each stage.
Safe-Use Patterns for AI Assistants
Simple patterns for using Copilot, ChatGPT, Gemini and Claude safely in a housing context. Includes a rule of thumb and a staff prompt template.
Vendor AI Evaluation Checklist
Ten areas to assess before enabling supplier AI features — data, accuracy, fairness, cyber, contract and exit. With questions to ask in a supplier demo.
AI for IT Directors in Housing
A minimum-viable guide for IT and digital leaders — five priorities with practical steps on risk, data foundations, vendor AI, community of practice and peer learning.
Upcoming HAILIE sessions
AI in Social Housing - A Sector View
Lisa Buckingham, Clarion Housing
Clarion's real-world AI journey — adoption, skills gaps, lifelong learning, and risks.
Regulator's View on Data Integrity
Amanda Hall, Regulator of Social Housing
The Regulator's view on data integrity, assurance, and data quality standards.
Join the Housing AI Exchange
Get invites to roundtables, access to recordings, practical briefings and sector resources. Free. No sales pitches. Unsubscribe anytime.
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